Full-priced objects bought from sefoora.com are eligible for a complete refund or change if given within 10 days of purchase. Marked-down objects which can be 50% off or greater are taken into consideration as Final Sale and aren’t eligible for returns, exchanges, or keep credit score. Price changes can simplest be venerated if a purchaser has bought an object in the ultimate 7 days earlier than the sale markdown(s). For all home customers (in the United States), a pay-as-you-go back transport label may be supplied at no price to go back your products. Please observe, whilst returning an object, your preliminary transport rate will now no longer be refunded.

Condition:

Items should be returned to us in their authentic packaging, in an as-new situation with published receipts. An as-new situation is described as unworn, unwashed, undamaged (past what’s stated if returning/changing because of manufacturing facility defect), and unused with all authentic tags attached. We reserve the right to refuse a change, if the products don’t meet this criterion. Returns and exchanges will not be held valid for any product given to us after the 10-day window.

Refunds:

Returns take 3-5 enterprise days to the system upon achieving our facility. Once your go-back is processed and your refund is issued, you may acquire a reimbursement affirmation email. Refunds can take numerous enterprise days to mirror to your credit scorecard account. This varies relying to your monetary institution.

Damaged Items:

If you acquire an object which is broken, please touch customer support within forty-eight hours of receiving it at info@sefoora.com. Damaged objects need to be given to us within 10 days from the date of purchase in their authentic packaging with published receipt.

Shipping & Delivery Processing Time:

Please observe, we can’t edit orders as soon as they may be located and registered in our system. Most orders are processed and shipped within 1-2 enterprise days of purchase. However, please permit as much as 8-10 enterprise days for processing (specifically at some point of promotional periods).

Tracking Issues:

Please inform! In case of monitoring, that your bundle has not been reached yet. However, if you haven’t acquired something then, please wait for 24 hours after the mentioned shipping time. Sometimes programs are scanned early or by accident added to a neighboring location. So, if your bundle has now no longer been placed after the above time length then, please speak to us for help at info@sefoora.com. Domestic (United States) isn’t always chargeable for any misplaced, stolen, or broken shipment. UPS Ground Standard shipping time is eight enterprise days from the date shipped, however, it might also take longer.